- Information We Collect
- Personal Information: When you make a booking or contact us, we may collect certain personal information, such as your name, email address, phone number, and any other information you voluntarily provide to us.
- Usage Data: We may collect information about your usage of our website, including your IP address, browser type, referring/exit pages, and operating system. This information helps us analyze trends, administer the website, track users’ movements, and gather demographic information.
- Use of Information
- Provide and Improve Services: We use the information we collect to process your bookings, communicate with you, provide customer support, and improve our services.
- Marketing and Promotional Purposes: With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt-out of receiving such communications at any time.
- Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Disclosure of Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your information solely for the purpose of performing their services on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
- Legal Requirements: We may disclose your information if required to do so by law or in good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with our services, or (iv) protect the personal safety of users or the public.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
- Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by RLR Management Group. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
- Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.
- Contact Information